Account & Data Deletion Policy
Last updated: [Month] [Year] — replace with your actual publish date
You can request deletion of your PCM By Kolhe account and associated data at any time — whether or not you still have the app installed.
1. Delete from inside the app
Open the App and go to Settings → Delete Account. Confirm the request with the OTP sent to your registered phone number. Your deletion request is then processed as described below.
2. Delete from the web
If you've uninstalled the app, use the form below, or email pcmbykolhe@gmail.com directly with the subject line "Account Deletion Request", from the email or phone number linked to your account. We'll verify your identity before processing the request.
Request account & data deletion
This sends your request to pcmbykolhe@gmail.com. We use it only to verify and process your deletion request.
Submissions are delivered straight to pcmbykolhe@gmail.com via Formspree.
3. What gets deleted
- Your profile (name, phone number, class/subject/medium preferences)
- Your watch history and lecture progress
- Your account credentials and login access
4. What may be retained, and why
Payment transaction records may be retained in anonymised or aggregated form for a period required by Indian tax and accounting law (typically up to 7 years), even after your account is deleted. This data is kept solely for legal/compliance purposes and is not used to personalise content or contact you.
5. How long it takes
We process deletion requests within 30 days of verification. You'll receive a confirmation email once your account and associated personal data have been deleted.
This page must be linked from Google Play Console's App Content → Data Safety section, in addition to being reachable from the app itself. Keep this URL stable long-term — a broken link here can affect app approval.